Rules and Regulations

Booking

Book the rental car on our website at:  www.rigacars.lv  , by phone (+371) 28285976 or via email at: info@rigacars.lv  
Please, make your booking early in order to ensure that the rental car of your choice is available.
The make and model of the rental car is confirmed at the time of the booking.


Requirements for a driver

A person renting the car must be at least 18 years old. The driving experience should be not less than 0 year.
RigaCars reserves the right to rent out the vehicle of a specific class to a person who has not reached the age of 25 and / or to the person with a driving experience of less than 2 years.
Upon the car pick-up the person is required to present a valid driver's license of appropriate category and a passport.

Security deposit

The security deposit must be paid by credit card: VISA / MasterCard etc.

Additional driver

The rental car may be driven by other drivers, if previously agreed by the lessor and indicated in the rental agreement. All the rental agreement provisions apply to the additional driver.
Surcharge for each additional driver is EUR 20.00, regardless of the length of the lease term.

Insurance

Rental fee includes liability insurance (OCTA ). For an additional charge, it is possible to purchase CASCO insurance with the customer 's own risk or without a deductible. Each car has a certain deductible amount in which the customer is responsible for the damage done to the rental vehicle.

Payments

Payments for car rentals can be made in cash, with international credit cards or by bank transfer at the time of pick-up of the rental vehicle.

Pick-up and return

Pick-up of the rental vehicle is free of charge at the following location: Garozes Street 1, Riga on weekdays during working hours: 08.30-17:00

Return of the rental vehicle is free of charge at the following location: Garozes Street 1, Riga and is possible 24/7

An additional fee of EUR 15 is applied to the delivery and return of the rental vehicle to/from the client at a specified place within Riga city on weekdays dring working hours.
An additional fee of EUR 20-30 is applied to the delivery/return of the rental vehicle to/from the client on weekends/holidays/after working hours.
For vehicle deliveries/returns outside Riga city an additional fee of EUR 15 + 0.35 EUR  per km is applied.

Ventspils, Liepaja (LV) - 100 EUR;
Tallinn (EE), Vilnius (LT) - 150 EUR;
Tartu, Pärnu (EE), Kaunas, Klaipeda, Palanga (LT) - 150 EUR;
Other counries are available on request.

Rental period

The minimum rental period is 24 hours. During summer period minimum rental period can be changed.

Mileage and territory

The daily mileage for cars - 200km
The daily mileage for vans - 200km
Crossing the border of the territory of the Republic of Latvia with the rental vehicle should be coordinated with RigaCars and extra charge might be applicable.

Fuel

Fuel is not included in the rental price of the vehicle. RigaCar fleet features vehicles with gasoline, gasoline in combination with liquefied petroleum, as well as diesel engines. A type of fuel is specified in the documentation provided at the time of the rental.

Accessories

In addition, we offer rental vehicles equipped with following accessories:

  • Car seats
  • Navigation equipment (GPS)
  • Roof Racks
     

Liability and extra charges upon the return

Dirty car - EUR 20
Dirty interior - EUR 20
Excessively dirty interior - EUR 85 (a dry-cleaning fee)
Fuel fill-up - EUR 2.50 / per liter
Late return (up to 2 hours)    - EUR 7.50 / per hour
Late return (over 3 hours) - daily (24 hours) rental charge applied
Lost vehicle documentation and/or keys – EUR 400

The renter is liable for payment of all traffic, administrative and parking fines made during the rental period. An additional fee of EUR 40 will be charged for every traffic, administrative and/or parking violation.

All cars are non-smoking.  Smoking is not permitted in rental cars. The penalty for smoking in the rental vehicle – EUR 300.

Cancellaion

A booking can be cancelled before the start of the rental. In the event of cancellation - cancellation charge will be applicable.The cancellation charge shall be the amount of the reservation fee.